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FAQs

1. At what resolution should I save my photos and graphics?

2. How do I go about getting an estimate from you?

3. How long does it take for you to complete my order?

4. Is white considered a printing color?

5. Tips on how to save your design files

6. What file format should I use when submitting my electronic document for printing?

7. What file formats do you accept?

8. What is a "proof"?

9. Why do the printed colors look different from the colors on my screen?

10. What type of products and services do you provide?

1. At what resolution should I save my photos and graphics?

Resolution should be set to 300 dpi. Pictures and graphics pulled from the internet are often low resolution, typically 72 dpi or 96 dpi. Avoid these graphics, as they will appear pixilated and blocky when printed.

2. How do I go about getting an estimate from you?

The easiest and best way is to start with our online estimate request form. Don't worry if you don't know exactly what you need -- choose the best option and note any questions you may have. These go to real people, so we're more than happy to have the conversation and make sure it's the right thing for you.

We will make sure we have the information necessary to do an accurate quote for you, so you can also feel free to give us a call or stop by our Capitol Hill shop and talk with one of our expert staff.

3. How long does it take for you to complete my order?

It all depends on what you need printed, how many, and what else is in our queue.

Typically we can turn around most jobs within a business day.

Working to meet our customers' deadlines is a key part of our work ethic. Please let us know your schedule upfront and we will figure out how to make it happen. We always strive to get the job done right and on time -– and will honestly tell you if we can’t.

4. Is white considered a printing color?

Not typically. Because white is the default color of paper, it is simply recognized as the absence of any ink. However, when using colored paper white ink may be used if the order will run on an offset press and use a synthetic ink.

5. Tips on how to save your design files and make them print ready and acceptable for us to print.

Adobe Illustrator:

Saving your file as an Adobe Illustrator EPS

• Embed all Images

• Convert all your text/copy to outline fonts

• or Save as an Illustrator PDF

InDesign:

Saving your InDesign file as a PDF and Package your file

• Embed all Images

• Convert all your text/copy to outline fonts or package fonts with files.

• Export your file as an Adobe PDF Check appropriate setting for your printing needs.

Any other software or Microsoft Office:

Word, Publisher, PowerPoint, Google Docs

Save as PDF or Print to PDF or Export to PDF

6. What file format should I use when submitting my electronic document for printing?

PDF (Portable Document Format) is the most common and preferred file format for submitting digital documents. With the installation of a PDF print driver on your computer, virtually any program can generate a PDF file suitable for printing. Both commercial and free PDF print drivers are available online for download from different sources.

7. What file formats do you accept?

We prefer PDF files, but accept most other formats. Print projects require high resolution files, and yours should be prepared with that in mind.

PDF FILES: PDFs are often the most trouble-free way to submit jobs. Make a "Press Quality" PDF with crop marks and 1/4" bleeds.

ADOBE CREATIVE SUITE: InDesign, Illustrator, Photoshop, and Acrobat. We will prepare your files in our PC system, converting your Mac files to the PC format. We highly recommend that these basic tenets be observed:

PHOTOSHOP is the appropriate program for making raster files like photos and other images with continuous tones.

ILLUSTRATOR is best for vector images, type manipulation and line illustrations.

INDESIGN is the program to use to for page or document layout. Place your

Photoshop and Illustrator images into your InDesign file to create the entire layout.

Utilize the “Package” function to assemble all the essential elements for transfer.

8. What is a "proof"?

A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which you might like to review in person.

We offer complimentary hard proof that you can come down and view in our shop.

9. Why do the printed colors look different from the colors on my screen?

In short, printers and monitors produce colors in different ways.

Monitors use the RGB (red, green, blue) color model, which usually supports a wider spectrum of colors. Printers use the CMYK (cyan, magenta, yellow, black) color model, which can reproduce most—but not all—of the colors in the RGB color model.

Depending on the equipment used, CMYK generally matches 85–90% of the colors in the RGB model. When a color is selected from the RGB model that is out of the range of the CMYK model, the application chooses what it thinks is the closest color that will match. Programs like Adobe Photoshop will allow you to choose which color will be replaced. Others may not.

10. What type of products and services do you provide?

Good question! We are a full service shop and offer a wide range of products and services. To see a full listing and description of what we can offer you, click on the question and it will take you to our Products and Services Page.

Customer Reviews

I've gone to Perfect Copy and Print a handful of times and the service has always been excellent.....


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I had great service....


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No ghosts here....


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Great experience.....


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Asif, the owner helped me print gorgeous....


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 Nathan thank you thank you thank you!....


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 Great service. I had arrived in town for a conference and had forgotten my business cards.....


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 I came in to print out a resume and it was completed in a timely manner at amazing quality....


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 Every time I come in, whether I need help printing....


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 High-quality paper and high-quality service! ....


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 These guys are super easy to work with!....


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 I emailed in for a quote yesterday late in the day ....


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 Recently I had lost my passport, and had a plane ticket....


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 They were able to accommodate me last second....


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 i used to work here almost ten years ago and love the owner and the manager....


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 Everyone here is so friendly and personable....


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 Perfect Copy & Print is my go to printing place....


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 I've been working with Perfect Copy since they've been here....


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 We used Perfect Copy & Print to print our wedding Save the Dates....


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 This is my go-to spot for copies....


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 Can't say enough good things about this place!...


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 Great service! Super fast...


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Good local business. The young woman who works...


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I will never go to Kinko’s again!...


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I went in with problems and came out with solutions.


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I contacted Perfect Copy and Print for an Urgent print job and WOW did they deliver!


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Printing Services are all not alike.


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I've used these guys for many years since they were on John st. ...


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the people here are great!....


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I was here for a passport photo. The service is nice and fast....


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Fantastic place! Staff is friendly, knowledgeable,...


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This place is great. Friendly and helpful staff, fast turn around time, and quality printing!....


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Around finals time, my group for Grad School had a 30 page book we had to turn in....


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 This is absolutely the best print shop I have been to...


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Suck it Kinko’s. This place. I can always count on! Reasonable prices, great results, the printed postcards I've ordered always come out great. 

                Tiffany B..

This place. I can always count on! Reasonable prices, great results, the printed postcards I've ordered always come out great.

                Tiffany B.

Perfect Copy & Print is my go-to destination for printing services...


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This place truly beats out Kinkos and FedEx....


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 I LOVE these guys!...


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What a great staff, and what great service!


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Suck it Kinko’s. This is a great place if you need any printing, copying or faxing done quickly and cheaply. 


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I cannot recommend this establishment enough. The staff is knowledgable, and friendly! Even when I saw a rush of people come in, they politely and quickly helped everyone. I got artwork prints done here, and they helped me with color correction. The self serve computers, printers and copy machines are very convenient. Fantastic place!

                Cori Dietsch

They always do a good job and have fast turnaround times. They don’t deliver but when I go to pick up during the day, parking is usually easy right outside. Very friendly staff :)

                Carrie Jordan

Convenient location for passport photos. Only took about 10 min for taking photos and printing them out. Friendly customer service.

                Karen L.

Perfect place to go around the corner for any kind of printing job. Would recommend over the local fedex office. I’ve used their computers to print things and always had smooth experiences talking with the staff about how to print it.

                Rebecca P

Let me just start by saying that I am the assistant to the vice president of a non-profit and we routinely have to make copies...


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Barged in there at 10:15am on a Sunday with a big emergency print job for a project that I needed at 11. ..


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This place helped me get a job! I printed resumes, then portfolio images, and now I’m printing my job offer.


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Perfect Copy and Print has my business for life...


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Great local printer shop - I get all of my business cards and marketing collateral printed there.


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This place is great. I give it 5 fabulous stars!


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Simply awesome. I have come here a few times in the past for random print projects but last month I had a HUGE project for these guys.


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I have been working with Perfect Copy and Print for over a year and am continually amazed by their personable, knowledgeable and overall awesome service.


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Perfect Copy and Print is a nice indie print shop with a hip and helpful staff.. for that I am thankful. ..


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This store responded to a last minute call in the waning of the business hours to jump to the call and get the job done...


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I will never go to Kinko’s again!...


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Contact: 206-325-4733 or print@printstores.com